1. Students are asked to be open at anytime to talk and discuss concerns or problems they may have with the School Director or Instructor. The School Director will then initiate and discuss the concern with the student.
2. If the concern, problem, or complaints is believed to need immediate attention, the School Director will hear the concern on the spot or within a 24-hour period. All concerns will be documented and filed in the student file.
3. Students will be asked to complete a “Student Concern/Feedback” form every month to evaluate present curriculum, any staff member with concern, or to state in writing any comments they may have.
4. Any complaint, question, or problem that cannot be work out with the school, you may contact either of the following agencies:
BUREAU FOR PRIVATE POSTSECONDARY EDUCATION
P.O. Box 980818
Sacramento, CA 95798-0818 Telephone: (916) 574-7720 www.bppe.ca.gov
email: bppe@dca.ca.gov
NATIONAL ACCREDITING COMMISSION OF CAREER ARTS AND SCIENCES, INC. (NACCAS)
4401 Ford Ave., Suite 1300
Alexandria, Virginia, 22302
Telephone: (703) 600-7600
Fax: (703) 379-2200
www.naccas.org
